In the early Noughties, the French hotel business saw some drastic changes. Suddenly, a generation of hotel managers perpetuating a service along the lines: “my way or the high way”, in rustic accommodations, for lack of a better word, were being sidelined by young entrepreneurs attentive to their customers’ demands and more than willing invest time and money to restore old and tired hotels to exquisite standards.L’Hotel du Chateau, situated right below la Porte de Narbonne, the main entrance to the walled city of Carcassonne, is a perfect example of what happened back then.