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EasyJet announces new cabin bag policy

03/12/2020 by .

easyJet is introducing a new cabin bag policy from 10th February 2021.

The new policy means that all customers can take a small under-seat cabin bag (max 45x36x20cm) onboard free of charge which must fit under the seat in front. However, the seat a customer books will determine what they can bring onboard.

All customers will be able to bring onboard an under-seat cabin bag for free and customers booking an upfront or extra legroom seat can bring an additional large overhead cabin bag.

Passengers who have booked an Upfront or Extra legroom seat will be able to bring onboard an additional large cabin bag (max 56x45x25cm), which will travel in the overhead locker. easyJet Plus cardholders and FLEXI fare customers will also continue to have an additional large cabin bag included in their booking, subject to space onboard.

Customers with an existing booking for travel after 10th February will be given the ‘Hands-Free’ product which means they can still bring a large cabin bag for free but it will be checked at the bag drop.

easyJet says the new policy will improve boarding and punctuality and ‘give customers certainty of what they will have with them on board’.

The limited overhead locker space on aircraft has meant that customers can’t always be certain they will have their cabin bag on board with them and so ‘for those who want certainty, booking an Upfront or Extra legroom seat will provide this. The new policy will also reduce queue times during boarding and other associated delays which occur due to putting excess cabin bags in the hold and so the move will lead to improved punctuality for all passengers’.

There are between 42 and 63 Upfront and Extra legroom seats available to book onboard each flight depending on the aircraft type. These range in price starting from £7.99 and purchasing this seat type will allow passengers to bring on board a large overhead cabin bag in addition to a small under-seat cabin bag; this is in addition to other travel benefits included in booking these seat types, which include Speedy boarding and dedicated easyJet Plus Bag Drop for any hold luggage.

The new policy will be applied on all flights on and after 10 February 2021.

Passengers who are travelling from 10th February and have already booked an Upfront or Extra legroom seat do not need to make any changes to their booking and can bring a large cabin bag.

Customers who have already made bookings for travel from 10th February and have not booked an Upfront or Extra legroom seat will be able to amend their booking to purchase an Upfront or Extra legroom seat should they wish to bring a large cabin bag into the cabin.

For all bookings made from the date of the announcement (1st December 2020) onwards for travel from 10th February 2021 the new policy will apply.

Robert Carey, Chief Commercial & Customer Officer for easyJet said:

“Punctuality is important to our customers and we know that if they have their bags placed into the hold at the gate due to the limited space onboard this can cause flight delays, and it can be frustrating for them too. Our new policy will improve boarding and punctuality for everyone, as well as give our customers certainty of what they will have with them onboard.

“Customers with existing bookings from 10th February will be offered Hands-Free for free, allowing them to travel with their cabin bag at no extra cost.

“For families, we’ll continue to provide a number of options to allow them to bring additional items free of charge, helping keep travel easy and affordable for families when they fly with us.”

easyJet also has a range of hold bag options which enable customers to purchase up to three hold bags for each traveller on the booking, including children and infants. A standard hold bag is 23kg and customers can buy extra weight in 3kgs units on easyJet.com up to a maximum of 32kg per bag. If customers are travelling with family or friends on the same flight and booking, they can pool their total weight allowance. A 15kg bag option is also available.

The new cabin bag policy will also apply to easyJet holidays customers, however, all easyJet holidays continue to include 23kg of hold luggage per person as standard.

For full details on the new cabin baggage policy please visit easyJet online.

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