Travel News

Virgin holidays opens new arrivals lounge in Dubai

20/02/2018 by .
V Hub Interior 2

Virgin Holidays is making the first day of your holiday just a little more special by launching a v-hub arrivals lounge on Dubai. The v-hub can be found in the Aquaventure waterpark at Atlantis The Palm, the man-made island just off Dubai’s gulf coast.

As far as Virgin Holidays is concerned, many of their guests don’t make the most of their first day abroad due to the majority of UK flights landing early in the morning and hotel rooms not available to check-in until late afternoon.

With the new v-hub arrival facility their holiday can begin right away at the waterpark – ready to be notified when luggage has been delivered to their hotel room.

V Hub Coffee

Features of the v-hub include:

A lounge area where guests can relax with a morning coffee, magazines and games consoles

Access to convenient shower facilities where customers can freshen-up after a long flight

Secure lockers to store hand-luggage or valuables

Virgin Holidays reps who can book excursions, provide an orientation of the hotel, and make meal reservations at one of the 23 on-site restaurants

Access to Aquaventure at Atlantis where you can slip and slide with thrilling water-rides, or catch-up on sleep with 700 metres of private beach.

Nicki Goldsmith, Head of Caribbean and Worldwide Product at Virgin Holidays, commented:  “We’ve all experienced the frustration you feel after a long flight, when you arrive at your hotel and your room isn’t ready.   Travellers want to make the most of every moment they’re away including the all-important first day!  The v-hub will help make the time spent waiting time for your room as enjoyable as possible with holiday-makers encouraged to slap on their swim-gear and head straight out to Aquaventure at Atlantis.”

V Hub

Timothy Kelly, General Manager and SVP of Operations at Atlantis, The Palm, added:

“We’re always looking at ways to improve the customer journey, and leapt at the chance to pioneer this ground-breaking proposal.  We welcome thousands and thousands of Virgin Holidays guests each year and are pleased to offer this new facility to make their stay with us even more enjoyable.”

The v-hub is Virgin Holidays first arrivals lounge and joins the company’s other holiday initiatives including virtual reality destinations in retail stores and the highly anticipated Departure Beach in Barbados – a beach-side airport lounge to make the last day of the holiday last as long as possible.

V Hub Interior

The v-hub has been delivered by UK design agency Resolution Interiors and Virgin Holidays intends to launch the concept in other destinations if it is popular with British travellers.

For more information about the new Virgin Holidays v-hub, including video, please visit




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